1. Introduction
Global Herbal Remedies Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a Herbal Guidance Session, purchase a Wellness Program, or communicate with us. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, and country.
- Wellness Goals & Preferences: Information you voluntarily share about your wellness intentions, lifestyle, and preferences during a Herbal Guidance Session.
- Booking & Order Information: Appointment dates, purchased products, communication preferences, and payment details.
- Website Usage Data: IP address, browser type, pages visited, and other analytics information through cookies.
3. How We Use Your Information
We use your information to:
- Provide and manage Herbal Guidance Sessions and related educational services.
- Provide personalized herbal education and recommend Wellness Programs or products based on your stated wellness goals.
- Process your orders and communicate with you about appointments or purchases.
- Fulfill and ship your orders through our logistics partners.
- Improve our website and client experience.
- Comply with legal obligations.
We do not sell, share, or rent your personal data to third parties for marketing purposes.
4. Data Protection and Security
Your privacy and data security are our top priorities. We use advanced encryption, secure servers, and privacy-compliant systems to store and protect your personal data. Access to your data is restricted to authorized team members who are bound by strict confidentiality agreements. We regularly review and update our data protection practices to maintain the highest level of security.
5. Cookies and Analytics
Our website uses cookies to enhance user experience and collect anonymous analytics data. You can choose to disable cookies through your browser settings at any time.
6. Third-Party Services
We may use trusted third-party tools for:
- Website hosting and security.
- Online booking and payment processing.
- Email and communication services.
- Order Fulfillment & Shipping: Trusted courier and logistics partners to deliver your Wellness Programs.
All third-party providers are required to handle data in compliance with applicable privacy standards.
7. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data.
- Correct inaccurate or incomplete information.
- Request deletion of your data.
- Withdraw consent for data processing at any time.
To exercise your rights, please contact us using the information below.
8. Data Retention
We retain client information only for as long as necessary to provide our services, comply with legal obligations, and maintain accurate records for professional purposes. Once no longer required, your data is securely deleted or anonymized.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 info@globalherbalremediesltd.com
📞 +234 808 458 1600
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The revised version will be posted on this page with an updated “Last Modified” date.
Last Updated: December 2024