FAQ

Your Guide to Herbal Wellness Support

Find clear answers about our educational guidance, wellness programs, and how we can support your journey to natural balance.

Q1. What do you offer?
We offer Personalized Herbal Guidance and curated Herbal Support Programs. Unlike companies selling random mixtures, we focus on education first. In a Guidance Session, we help you understand your wellness goals and recommend specific, pre-formulated programs or products that align with them.

Q2. How do I start?
Begin by booking a Herbal Guidance Session. During this conversation, we’ll discuss your primary wellness intentions and lifestyle. There is no need to provide medical test results, as we are not diagnosing or treating medical conditions.

Q3. Do you ship outside Nigeria?
Yes. We ship internationally to many countries, including the US, Canada, the UK, and across Europe, using reliable courier services.

Q4. How do you ensure the quality and safety of your herbs?
Safety is our priority. All our herbal powders are:

• Internationally Lab Tested: Every batch is verified by independent, third-party laboratories for purity, potency, and absence of contaminants.
• Ethically Sourced: We work directly with trusted harvesters.
• Processed under strict hygienic conditions.

Q5. What can I expect from a Herbal Guidance Session?
In your 45-60 minute session, a certified Herbal Wellness Guide will:

1. Listen to your wellness goals and lifestyle.
2. Provide education on relevant herbs and traditions.
3. Recommend a personalized plan, which may include one of our Herbal Support Programs and lifestyle suggestions.
   You will leave with clarity and a actionable plan, not a medical prescription.

Q6. Do I need to share medical reports or test results?
No. Our Guidance Sessions are educational and wellness-focused. We do not review medical test results, diagnose, or treat diseases. We encourage you to consult with your healthcare provider for all medical concerns.

Q7. How are your Herbal Support Programs used?
Each program comes with clear instructions for suggested use, integrating easily into your daily routine (e.g., adding powders to smoothies or teas). Your Guide will explain this during your session.

Q8. What is your refund policy?
Refunds are issued only for errors on our part (e.g., damaged or incorrect delivery). Due to the personalized nature of our guidance and educational services, we do not offer refunds for completed sessions or opened products. All approved refunds are processed to the original payment method within 2-3 business days.

Q9. What payment methods do you accept?

• Nigeria: Bank transfers.
• International Clients: Secure online payments via major gateways (Paystack, Flutterwave) and wire transfers.

Q10. What sets Global Herbal Remedies apart?
We combine authentic herbal wisdom with a modern, educational approach. We empower you with knowledge through personalized guidance, not one-size-fits-all solutions. Our commitment to third-party lab testing, ethical sourcing, and certified Wellness Guides ensures a professional and trustworthy experience focused on your holistic well-being.

Q11. What is the investment for a Guidance Session?

• Clients in Nigeria: ₦6,000 per session.
• International Clients: $80 per session.
  We occasionally offer introductory promotions for new clients.

Q13. Do you offer discounts or special promotions?
Yes. We periodically offer special introductory rates for new clients and promotions on our Herbal Support Programs to make personalized wellness guidance more accessible.

To stay updated on current offers, the best ways are to:

• Follow us on social media (Instagram, Facebook) where we announce promotions first.
• Subscribe to our email newsletter for exclusive insights and offers.
• You can also email us at info@globalherbalremediesltd.com with the subject line “Current Offers.”

👉 Book Your Herbal Guidance Session Here to begin your wellness journey.